Customer Journey Map Pins black filled icon
Outline map pin with a person inside linked by a dotted waypoint path to a second pin
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About the Customer Journey Map Pins black filled icon
A large map pin holding a user avatar sits at the lower left, connected by a dotted track of oval waypoints to a smaller empty pin at the top right. Together the elements read as a buyer moving from one touchpoint to the next: awareness, evaluation, purchase. Useful in CRM dashboards, marketing automation tools, onboarding flows, funnel presentations and service design decks.
The composition runs on a diagonal, with the avatar pin roughly twice the size of the destination pin so the starting point stays dominant. Three flat waypoint ovals suggest stages in between. It pairs with funnel, persona and touchpoint icons; keep it at 32px or larger so the small figure inside the pin stays readable.
This is the solid black filled version of the customer journey map pins icon: a bold silhouette that reads clearly at 16-24 px and on dark or busy backgrounds, and prints well in one colour.
Download it free as a scalable SVG vector or transparent-background PNG in seven sizes (16 to 512px), copy the SVG code straight into your project, or open it in the free online editor to change colors, apply gold, silver, neon and gradient styles, animate it, or convert it to EPS, PDF and DXF.
Free for personal and commercial use with attribution.
