Customer Journey Map Pins black outline icon

About the Customer Journey Map Pins black outline icon

A large map pin holding a user avatar sits at the lower left, connected by a dotted track of oval waypoints to a smaller empty pin at the top right. Together the elements read as a buyer moving from one touchpoint to the next: awareness, evaluation, purchase. Useful in CRM dashboards, marketing automation tools, onboarding flows, funnel presentations and service design decks.

The composition runs on a diagonal, with the avatar pin roughly twice the size of the destination pin so the starting point stays dominant. Three flat waypoint ovals suggest stages in between. It pairs with funnel, persona and touchpoint icons; keep it at 32px or larger so the small figure inside the pin stays readable.

This is the black outline version of the customer journey map pins icon: even, monoline strokes that stay crisp at small sizes and suit clean, minimal interfaces, wireframes and light backgrounds.

It downloads free as an SVG vector or transparent PNG in seven sizes, and the free online editor lets you recolor it, apply gold, silver, neon and gradient styles, add animation, or convert it to EPS, PDF and DXF.

Free for personal and commercial use with attribution.